All Other Questions FAQs


Option 1: Testing will be offered on campus Monday-Friday. If you experience symptoms, please contact the Residence Life COVID hotline (765.997.8610). They will provide you with detailed instructions.


Option 2: Appointments are preferred, but they take walk-ins. Preregistration is required. Current hours are 8:00 am – 8:00 pm


Option 3: CVS. Visit for more information.


Option 4: MGH Express Urgent Care Marion
Location: 1130 N. Baldwin Ave, Marion, IN 46952. Call 765.660.7480 for more information.

(Updated December 29, 2020)

All students are encouraged to get a COVID test prior to their return to campus from J-term or Spring semester (if they were not on campus for J-term). All employees are required to be tested and report results prior to returning to work in January.

Twenty percent (20%) of students will be tested each day (Mon-Fri) through at least the first two weeks of Interterm. Testing may be extended as needed and will also depend on test availability. This testing plan comes with a benefit.  With universal testing participation, we may be able to reduce quarantine requirements for close contact.

(Updated December 29, 2020)

Yes. According to CDC guidelines, “Experts need to understand more about the protection that COVID-19 vaccines provide in real-world conditions before” they can say it is safe to remove masks or be close to others.

Until further medical evidence concludes differently, persons who receive the vaccine will still need to quarantine if they are a close contact

(Updated February 2, 2021)

A growing area of review is in the areas of vaccination. Some students and employees have already been vaccinated due to various reasons and therefore, we continue to monitor the impact of vaccination on our plan.

Students and employees who are vaccinated will not be required to quarantine based on the following facts:

  • Individuals must be fully vaccinated (i.e., ≥2 weeks following receipt of the second dose in a 2-dose series, or ≥2 weeks following receipt of one dose of a single-dose vaccine)
  • Those who are within 3 months following receipt of the last dose in the series
  • Those who have remained asymptomatic since the current COVID-19 exposure

Persons who do not meet all 3 of the above criteria should continue to follow current quarantine guidance after exposure to someone with suspected or confirmed COVID-19.

Therefore, the same recommendations and expectations are in place for everyone:

  • Wear a mask over your nose and mouth
  • Stay at least 6 feet away from others
  • Wash your hands often

(Updated February 12, 2021)

At this time, TU is following CDC guidelines for antibody testing. According to the CDC, “We do not know how much protection (immunity) antibodies to the virus might provide against getting infected again. Confirmed and suspected cases of reinfection have been reported, but remain rare. Scientists are working to understand this.” As a result, antibody results will not prevent a person in close contact from needing to quarantine. We continue to monitor these requirements for any possible updates.

(Updated January 14, 2021)

We ask that students email the Residence Life COVID hotline ( if they receive a positive test for COVID-19. Employees should notify your manager immediately of your circumstances and be prepared to provide your manager with the date you first began to have symptoms of COVID-19, when you last were physically at work, and anyone at work with whom you had direct contact. (Updated December 29, 2020)

View the Taylor Together, Again plan here.

(Updated August 10, 2020)

Taylor continues to work with local health officials in updating is fann attendance policy. For current guidelines, please visit

Any fans unable to attend a home TU athletic event are encouraged to watch the live HD webcast streamed by the Trojan Sports Network on Fans can also follow Taylor on Twitter and Facebook at TaylorTrojans and subscribe to for all of the latest updates.

Fans interested in attending road competitions are encouraged to check the host school's website for crowd protocols at that specific institution.

(Updated February 2, 2021)

We will continue to follow state and local guidelines, but as we are planning events, we are being creative in ways people can experience the variety of events we usually have without putting themselves or the campus community at risk. More information will be available as decisions are made. (Updated July 28, 2020)

We invite all current undergraduate students, graduate students, faculty, staff, and administrators to contribute to Taylor University COVID-19 Community Archive Initiative, which will collect, preserve, and make accessible the story of Taylor University, and the individual experiences of the Taylor community, during this unprecedented time.

Here are some examples of submission ideas:

  • A written reflection or response
  • Creative non-fiction
  • Poetry
  • Physical works of art (photography, drawings, sidewalk chalk, etc.)
  • Musical works of art (a song or spoken word that you created)
  • Your daily routine or schedule

These are only a few examples. We welcome documentation that represents individual experiences, and also documentation that specifically represents your Taylor experience during this time. Submissions may be in the form of digital photographs, text files, PDFs, spreadsheets, presentations, audio files, or video files.

More information about what type of content can be submitted, writing prompts, and additional information is available at

To submit a contribution, simply complete the Content Submission Form and email your work to

(Updated April 9, 2020)

Financial Aid

Yes! Taylor University continues to receive student emergency funds from the federal government through the CARES Act (Coronavirus Aid, Relief, and Economic Security Act). These funds are intended to assist students with additional expenses incurred due to the closure of our campus. Federal guidelines limit these funds to FAFSA-eligible students.

If you need emergency relief, please apply for assistance through this link:

(Updated January 11, 2021)

Taylor University is distributing funds to eligible students for financial relief through the Coronavirus Aid, Relief and Economic Security Act (CARES Act).

Taylor University received $536,656 on April 28, 2020 specifically for student grants through the CARES Act for financial relief caused by disruption of studies due to the COVID-19 pandemic. Taylor University will use all of these funds for emergency financial aid grants to students, and this amount represents at least 50% of the total funds received under Section 18004 (a) (1) of the CARES Act. Taylor University signed the Certification and Agreement on April 14, 2020 and the Department of Education approved the agreement on April 24, 2020.

Taylor University has identified 1,340 students who were eligible based on DOE guidelines. Potentially eligible students who haven’t filed a FAFSA were notified of the opportunity to receive assistance once they have filed their FAFSA. Eligible students may file an online application for specific emergency grant relief due to their circumstances.  These applications are reviewed by an administrative team and paid upon approval by the team.  Eligible students were notified of approval and have received or will receive these grants via check payments. Additionally, Taylor University made a distributions of $300 per student on June 22, 2020 to all students who had filed their FAFSA at that time. As of December 31, 2020, Taylor University  has distributed $510,500 in grants to 1,340 students.

Taylor University received $546,655 on May 27, 2020 specifically for institutional support under the CARES Act, of which the entire amount has been applied toward room and board credit adjustments made to student accounts during the spring semester 2020.

(Updated January 6, 2021)


We encourage everyone on campus to participate in chapel at their own comfort level. We have limited the number that can attend in person in Rediger with the rotation groups, but, as always, it is the individual student’s decision how to participate in chapel responsibly. Viewing chapel online will be available to everyone with a valid Taylor login. Our hope is that this adjusted delivery can still offer a healthy rhythm of corporate worship with a consistent group each chapel day. (Updated December 1, 2020)

To view group and location assignments, visit the chapel blog

(Updated December 2, 2020)

Yes, but masks will be required. (Updated July 1, 2020)

Given attendance restrictions, we currently encourage faculty and staff to participate virtually via the live stream. (Updated December 15, 2020)

Admissions will have ability to host campus visitors in a designated area in Rediger, but other visitors will be allowed on a very limited basis and cleared through the Campus Pastor’s office in conjunction with the administration. (Updated July 1, 2020)

Stay Connected

For a university family who values face-to-face community, it's very hard for us to not be connected to each other on a regular basis. For this season, we suggest really being intentional in reaching out to your friends, classmates, and professors. Here are some Taylor social media accounts you might want to add:


Taylor University official page


Taylor University @tayloru
Chapel @chapel_tayloru
Dr. Paige Comstock Cunningham @tu_president_paige
Dr. Michael Hammond @tayloru_provost_evp



For contacting the Honors Guild,  email or get in touch with Group Me:
Jennifer Moeschberger:
Jeff Cramer:
Caleb Hoelscher:
Jen Cline:

If you need to discuss a Title IX concern, contact Jesse Brown at or call 765.998.5344. For on-campus students, please come to the office on the 2nd floor of the Boren Center or send an email. For off-campus students, send an email and he will find a time to meet with you or talk on the phone. If it is an emergency, please call 911 or contact Campus Police (765.998.5555). If it is not an emergency, you can send Jesse an email and he will respond.

The Calling and Career Office (CCO) is open for regular hours, 8:00 am–5:00 pm, Monday through Friday. CCO Staff will continue to meet individually with students throughout the entire suspension of in-person classes via video chat and/or phone. We are also available to review materials such as resumes, cover letters, and graduate school applications via email. Students are encouraged to continue to schedule appointments as normal using Handshake ( The CCO is exploring options for hosting online workshops and a virtual career fair. More details will be provided through student announcements and the CCO social media channels. Feel free to contact Jeff Aupperle with any questions:



Financial Aid:

Counseling Center:

IT Support:

COVID-19 Response:

(Updated September 9, 2020)

Campus Visit/Conferences


Prospective students and families may register for on-campus visits! Register now or check out your virtual visit options at On-campus visitors will notice we are taking a series of steps to ensure the health and safety of our guests and community. Prior to your on-campus visit, we will send you information on what to expect, as well as a health self-assessment you’ll be asked to complete. (Updated May 22, 2020)


Beginning with January 2021 admission, applications will be reviewed with or without the submission of scores. Students who cannot or choose not to submit test scores may be asked to share more information, including recommendations, proficiency testing or writing samples. Student-athletes will need to follow guidance of NAIA for athletic eligibility independent of an admission decision. We do not yet know the tuition price for 2021-2022 academic year, but we expect test scores to still be important for scholarship decisions. While scores are not required for admission, we strongly suggest taking one of these tests. (Updated December 2, 2020)

We are actively receiving and reviewing admissions applications for Fall 2021, but the deadline is January 1st. Our free online application and information is available at (Updated December 2, 2020)

Fall 2020-Spring 2021 freshmen admitted students who are unable to complete the SAT or ACT prior to March 16, 2020 may be considered for merit scholarships on a case-on-case basis. PSAT, PLAN, or CLT test scores may be considered.

Fall 2021 freshmen admitted students will receive merit scholarship information after the tuition price is established for the 2021-2022 academic year. While scores not required for admission, we strongly suggest taking one of these tests. We expect test scores to still be important for scholarship decisions. (Updated June 22, 2020)

Taylor Admissions accepts unofficial high school transcripts for admission decisions. You can download or send screenshots of academic records. Unofficial college transcripts can be used for course transfer review, although we may need an official transcript at a later date when it is available. (Updated March 20, 2020)


Here’s an overview of the Creative Dining Services plan that will ensure that we serve Taylor University safely each and every day. Click here to view a summary of our plan. (pdf)

  • Our capacities have been limited currently to adhere to Indiana mandates and to promote social distancing. 
    • The Dining Commons will be running at 75% capacity and with tables spaced out to allow six feet of space between guests. In order to accommodate the student dining, Taylor has taken the Alspaugh and Braden spaces offline for catering during lunch and dinner periods.
    • The Zurcher Commons in the Boren Student Center will be limited to only 40 guests at a time within the serving area. 
  • Our offerings at all locations are changing to promote speed of service and reduced congestion.
    • We have limited customizability at all stations and added more “grab and go” offerings throughout to help ease the congestion.
    • We have limited the offerings at each meal service in the D.C. but added more rotational menus to assure menu excitement and satisfaction.
    • We are creating specific “Grab and Go” areas outside of the normal serveries to allow you the opportunity to get in and out quickly. The Braden B room will become an extension of the Kitchen Table concept providing a quick hot meal option at the D.C. A station will be created at Boren outside of the Campus Safety entrance offering Sandwich and Salad Combo meals as a quick option.
  • Outside visitors including outside catered events will not be allowed within our dining spaces to help protect our students and employees.
  • We have built a food truck which is situated on the South West side of the Boren Campus Center. This operates as another venue that students may get food from and has a rotating menu to assure excitement and satisfaction.
  • No self-service offerings will be available at any of our locations on campus. We have made changes to accommodate this and have increased service staff to help streamline this experience.
  • We have created directional travel within the D.C.and Zurcher Commons by utilizing floor decals and arrows to help guide social distancing while in lines.
  • Masks are required at all times in all of our venues except while actively eating.
  • Please finish eating and drinking in 20 minutes and then return to wearing your masks if you linger to interact or study, whether or not you are sitting with someone else.  Also, please honor the seating limits of 2 at high tables, 4 at tables and 6 in booths (and please do not rearrange furniture out of compliance with these guidelines).

(Updated December 29, 2020)

TaylorCare is Taylor University's 24/7 medical clinic and mental health support. All residential students have access to virtual medical and mental health. You can access visits from any web-enabled device—smartphone, tablet, laptop or desktop. TaylorCare providers can discuss, diagnose and treat a wide range of common conditions. Through a virtual or phone visit, you and the provider can decide the best course of treatment.

Some common conditions TaylorCare can help with are: colds, sinus infections, UTIs, flu, allergies and anxiety.

Mental Health: TaylorCare uses TalkNow, which is a mental health support. You can discuss anything from general anxiety, loss of a family member and/or a critical situation. When you log in to TaylorCare, just click on TalkNow, and you'll be connected with a professional. TalkNow is not designed for ongoing counseling. If you would like to discuss ongoing counseling, please reach out to the Taylor University Counseling Center at for some options.

COVID-19 Testing: For COVID-19 testing, you can speak with a TaylorCare provider to determine if a screen is required or what additional next steps to take. TaylorCare providers will refer to local testing locations. You are expected to quarantine while you await test results (quarantine). Students needing to isolate themselves will be encouraged to travel home if possible. We will also have on-campus locations available if traveling home is not possible. We anticipate isolating those who may have been in contact with a sick individual in accordance with local and state guidelines.

To access Upland Family Pharmacy, you can call ahead for pick-up at 765-998-8072. A pharmacist will meet them outside to hand-off the prescriptions. If you need a prescription transferred, call the pharmacy with information on where you want the prescription transferred to.

(Updated September 9, 2020)

Yes, the Well in the Kesler Student Activity Center is prioritized for use of our student body knowing the facility itself was constructed to provide for their wellness. In addition, we also worked to provide time for the rest of our current Taylor community to utilize the facility while keeping the health and safety of our patrons our top priority.

Below you will find the adjusted hours of operation which also outlines additional safety measures and facility policy. Please note that while the Well will be re-opening, there will be other areas of the KSAC that will remain closed at this time.

Adjusted Operations

The Well

Capacity for The Well has been capped at 50 individuals at a time, based on a first-come, first-served basis for a maximum of one hour per visit. Spouses of employees are allowed during faculty/staff time. No children are allowed.

Mask Policy

Masks will be required when not engaged in strenuous activity.

Hours of Operation

Monday – Friday

6:00 am – 8:00 am -- Faculty/staff

8:00 am – 10:00 am-- Students

10:00 am – 11:00 am-- Closed for Cleaning

11:00 am – 5:00 pm--  Students

5:30 pm - 5:30 pm-- Closed for Cleaning

5:30 pm - 7:00 pm-- Faculty/staff

7:00 pm - 10:00 pm-- Students


10:00 am – 3:00 pm-- Students

3:00 pm – 4:00 pm-- Closed for Cleaning

4:00 pm – 10:00 pm-- Students


12:00 pm – 4:00 pm-- Students

4:00 pm – 5:00 pm-- Closed for Cleaning

5:00 pm – 10:00 pm-- Students

Special Hours

Dec. 1-4 6:00-9:00AM   and   4:00-7:00PM
Dec. 7-11 9:00AM-2:00PM
Dec. 7,9,11 6:00-7:30AM
Dec. 14-18 9:00AM-2:00PM
Dec. 14,16,18 6:00-7:30AM
Dec. 21-23 9:00AM-2:00PM
Dec. 28-30 9:00AM-2:00PM
Jan. 4 6:00-9:00AM and 4:00-7:00PM
Jan. 5 Normal Hours Resume
The KSAC will be CLOSED Saturdays, Sundays, Christmas Eve, Christmas Day, New Years's Eve, New Year's Day

The Field house will be OPEN for WALKING ONLY
Eichling Pool, and Aerobics Room will remain CLOSED

(Updated December 1, 2020)


We ask all employees and students to restrict their public interactions in our community for the first two weeks of the semester.

This does not mean to avoid getting fuel for your car or food for your residence halls.  But shopping indoors or dining in restaurants is highly discouraged.  We would encourage you to support local food establishments by ordering take-out meals to go, but avoiding entering these public spaces, for the first two weeks.  This plan is designed to reduce the possibility of bringing the virus back to campus, or of asymptomatic students spreading the virus to our neighbors in Upland and other local communities.

We support Sunday worship participation at local churches that observe social distancing and mask wearing during their services.

(Updated December 29, 2020)

International Students

Incoming or returning students traveling from abroad need to quarantine themselves for two weeks before arriving at Taylor's campus in compliance with current CDC guidelines. Students are responsible for making arrangements for public transportation and their quarantine location. (Following the state of Indiana’s COVID-19 guidelines, upon arrival to the United States, Taylor cannot provide transportation.) Please find information regarding hotels close to the airport or campus as well as the Hoosier Shuttle for transportation. We recognize the quarantine creates an additional financial burden on these students. We want to be as supportive as possible and have set aside funds to financially support these students. (Updated July 1, 2020)

All incoming or returning students traveling from abroad need to quarantine themselves two weeks before they arrive on campus. We ask that you find the closest place, family, friend’s house, or hotel to your arrival airport in the United States to quarantine yourself.  As of July 7th, the department of homeland security announced that it will be amending travel restrictions to allow international students to travel to the US provided that they have at least some in-person classes and that they quarantine for 14 days upon arrival in accordance with the CDC guidelines. (
If you are currently abroad, we ask that you inform us of your travel plans to return to the United States, your quarantine plans, or any challenges you may be encountering upon your return. We want to provide individual assistance and find solutions to help you navigate this process. (Updated December 2, 2020)

Taylor is investigating the possibilities for international students unable to return to campus due to travel restrictions to remain in their home country and complete a semester’s course of study from Taylor. Concerns on how this process can impact F-1 students from losing their legal status is being explored. (Updated July 1, 2020)

We have been preparing for delayed arrival from students unable to enter the United States due to border restrictions or immigration delays. We will ask professors to record class sessions for these students. We hope to provide individualized faculty support and/or tools needed to make sure we are able to serve you well. (Updated July 1, 2020)

Taylor plans to operate with in person courses this fall. We are hopeful that this will continue throughout the fall semester and moving forward. With our face-to-face delivery, you should be allowed to continue attending class here on campus as long as you have maintained status. (Updated July 13, 2020)

Taylor will be having in person class this fall. Therefore, according to the new guidance you may not complete a fully online course load from home and maintain status. (Updated July 13, 2020)

According to the July 6th guidance, F-1 students would have a few options. You could transfer to another university that is continuing face-to-face delivery or leave the country. Based on our current understanding of the new guidance, if Taylor moves to a fully online model, F-1 students would legally be allowed to finish their semester through online courses from their home country. Policies and border restrictions are changing so quickly therefore, we cannot promise a specific plan for such scenarios at the moment. (Updated July 13, 2020)

The July 6th guidance asks Taylor to issue new I-20s for all F-1 students “certifying that the school is not operating entirely online, that the student is not taking an entirely online course load for the fall 2020 semester, and that the student is taking the minimum number of online classes required to make normal progress in their degree program.”


We are continuing to work to understand these expectations. We plan to let court proceedings move forward this next week before we issue these new travel documents. However we believe everyone will need a new I-20 moving forward.


While everyone will get a new I-20, we need to prioritize printing them for students who will need to enter the country in the next few weeks. In order to help us better prioritize, please email Christie Garrett ( if you will need an I-20 to arrive in the United States.


Currently, we are allowed to issue these I-20s electronically. We will plan to scan and email these documents to your Taylor email address in the weeks ahead and also to keep the hard copy for you for when you arrive on campus.


If you are in a more urgent need of an updated I-20, please email Christie Garrett ( and we will work to get this to you within 72 hrs. Remember, you must have an updated I-20 to enter the country. (Updated July 13, 2020)

This is a challenging question that is best answered in conversation between you and your family.  Every student’s situation is different. We can offer you guidance on what will happen if you make specific immigration choices, but we cannot specifically tell you what you should do this semester.  We hope to see you here on campus in the next few weeks, but understand there are many hurdles to this. (Updated July 13, 2020)

  • All new or returning students traveling from abroad need to quarantine for two weeks before arriving at Taylor's campus in compliance with current CDC guidelines.
  • At this time, Taylor is unable to provide transportation to campus.
  • Students are encouraged to make arrangements with family, friends, or a hotel close to your arrival airport in the United States to quarantine yourself.
  • We recognize that for some students, finding a place to quarantine can be a challenge. Taylor will offer a limited number of spots on-campus to quarantine before classes begin. However, you would need to make personal arrangements to transport you to Taylor’s campus upon your arrival to the United States.
  • If you need a place to quarantine on campus please contact the Director of Student Leadership & Cultural Programs, Maribel Magallanes at

(Updated July 13, 2020)

We recommend talking directly with your insurance provider to better understand your policy. If you have PSI International Student Insurance, please email Chris Wacker at (Updated July 13, 2020)

At this time, we would plan to continue to offer limited housing on campus with an understanding that there are some students who will not be able to travel home. This is subject to the expectations of state and local health authorities. (Updated July 13, 2020)

If you have general questions, please contact the Director of Student Leadership & Cultural Programs, Maribel Magallanes at or 765-998-5356. For immigration-specific questions, please email Scott Barrett at (Updated July 13, 2020)

Counseling Center

The Counseling Center encourages students to make appointments via email ( or phone (765-998-5222) whenever possible. When this is not possible or in the case of a crisis, please come into the Counseling Center. (Updated December 17, 2020)

Please email the counseling center at or call 765-998-5222 to make an appointment. (Updated December 17, 2020)

The Counseling Center offers face to face counseling. Sessions will be 45 minutes in length to allow for adequate cleaning of offices between sessions. (Updated December 17, 2020)

The Counseling Center offers telehealth sessions via a confidential Zoom platform for students who do not feel comfortable meeting face-to-face, who are immune compromised or who are in quarantine or isolation. (Updated December 17, 2020)

While masks are required when moving about the Counseling Center waiting rooms and hallways, once you are seated for your session, you are permitted to take your mask off at the discretion of you and your counselor. We recognize the therapeutic importance of non-verbal communication and expression of emotion in a counseling setting; therefore, during the in-person counseling session, masks are not required of you or your counselor.  We have arranged the offices so that student and counselor can maintain social distancing during the session. We ask that you please put your mask back on when leaving the office. (Updated December 17, 2020)

The Counseling Center is considering offering groups; however, at this time, all group counseling will be conducted via Zoom. (Updated December 17, 2020)

The Counseling Center offers telehealth sessions to all students currently enrolled at Taylor whether they attend classes on campus or online. Due to state licensing board restrictions, counselors may only provide counseling to students in the state of Indiana. If you plan to remain at home for online learning, and you live in Indiana, you may engage in telehealth sessions. Some states have made exceptions and granted temporary licenses in their state due to Covid-19. If you plan to attend Taylor online, and you do not live in the state of Indiana, please contact the Counseling Center and we will determine if your state will permit us to provide mental health services for you. If they do not, we will help you locate a counselor in your area. (Updated December 17, 2020)

There are few easy fixes for the stresses, losses, and anxieties that this pandemic has brought on. But know that we care deeply about you, and so does the rest of your Taylor community. Don't hesitate to reach out if you find find yourself struggling. The Counseling Center resource page located on has written and video resources available to help you cope. In addition, here is a great resource from the Institute for Disaster Mental Health that discusses strategies to cope with seemingly uncontrollable situation. (Updated December 17, 2020)


Log into, and click on the orange COVID-19 tile. Faculty may find additional information in the Faculty tab.


Request to join this private Facebook group for parents of current students.


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